PRIVACY POLICY
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to update you on your order/ in regards to your order to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
RETURNS
We will fund your return if the item you have ordered is faulty or damaged. Any other reasonings the item needs to be returned funded by yourselves in order for Fur & Fetch to process an accurate refund.
PRODUCT DESCRIPTION
We take accurate photos of our items ourselves. The colours/pattern may differ to the photo too in person due to lighting and computer display. All items are handmade by us at Fur and Fetch, therefore the photos that are on our product pages are of the exact item. We have made a conscious effort to display the items as accurately as possible with LIMITED editing and real life authetic product photos .